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General Insurance and Storm Damage Claims

Getting conflicting information about the Insurance Claim Process?  G2 Roofing and Construction (G2) will help you through every step of the process. We have help thousands of homeowners through General Insurance and Storm Damage Claims.  The duty of an Insurance Adjuster is to give you an accurate accounting of everything that was damaged and a written ESTIMATE of what it will cost to put your property back to pre-storm conditions. However, the Insurance Company is obligated to pay you the ACTUAL costs to put your property back to pre-storm conditions. As part of our unique value proposition, we have an entire team that does nothing but negotiate with Insurance Adjusters on the customer’s behalf.

How Roofing Insurance Claims Work

Once you file a claim it become a permanent record that can be shared between all insurance companies. Even if there is no payout on the filed claim, it still is on your permanent record. It’s best to call a reputable roofing company before filing a claim. G2 Project Managers are HAAG certified, meaning, they have taken the same training courses as the Insurance Adjusters. G2 will give you a free estimate and tell you if you have a valid insurance claim before involving your insurance company.


Once you file a claim an Insurance Adjuster will call you within 48 hours. Understand, the Insurance Adjuster works for the insurance company. He does not work for you and he does not report to your insurance agent. The Insurance Adjusters report to the “loss mitigation” department within the insurance agency. Insurance Adjusters through no fault of their own typically underestimate restoration costs. They have historical information on costs that are collected year-round. Unfortunately, when a big storm hits, demand is greater than supply for labor and materials and prices tend to rise after a big storm. If you wait to get the roof repaired for slower times you risk additional damage to your property that might not be covered. You also risk being dropped by your insurance company if you wait for slower time.


You have the right to have an advocate that represents your best interests and works with the adjuster to insure you are treated fairly. G2 works FOR YOU. We are confident we can partner with your Insurance Adjuster to get the necessary money to restore your house to pre-storm conditions.


Your adjuster will call you to make an appointment. Simply tell them G2 Roofing and Construction is representing you.   We will arrange a time to meet with the adjuster. We will walk the adjuster through your entire property and show them why an insurance claim was filed. We will make them aware of all the codes and requirements in the city, county and state. Our goal is to make sure the insurance claim is comprehensive, fair and covers your damage.


Your insurance company will mail you paperwork itemizing the roof damage along with a check. G2 will go through the paperwork with you to make sure you understand everything. If there is a shortfall in the offer (which happens in most cases), we turn the paperwork and claim over to our Claims Negotiation Team. This process typically increases the claim payout between 30-35% increase. Regardless, with a “Recoverable Cash Value” policy your only out of pocket costs to restore your property to pre-storm conditions in an insurance claim is your deductible.


Normally, we schedule and complete the work as the claims negotiations progress. We pride ourselves on speed of execution and normally finished a re-roof within 24-48 hours of the start date.

If you have an “Recoverable Cash Value” RCV policy the insurance company covers the total cost of the roof repair. An “Actual Cash Value” ACV policy gives you cheaper insurance premiums because you are unable to recover the depreciation. This means the insurance company will only pay the current depreciated cash value of your roof instead of covering a total roof replacement. In this case the homeowner is obligated to pay for the difference in roof repair cost. We’ll be able to tell you up front whether you have an ACV policy or an RCV policy.